• At Gateway, we are committed to involving and empowering our residents in how we run our service.

  • As part of our vision to ‘support local communities to thrive’, we have a range of opportunities for our residents to get involved.

  • We are committed to empowering our residents with meaningful involvement opportunities and recognise that ‘one size does not fit all’ and we value all forms of involvement at a level that suits our residents.

  • We believe that our residents', should be at the heart of everything we do.

  • We want you to be able to tell us what you think about our services, and suggest how we can improve them.

  • We recognise that everyone is different. You may want to have your say in a different way from another of our residents.

  • We want you to be involved at a level that suits you and give you as many ways as possible to have your say in how we run our service for you.

  • There are many ways you can get involved. If you would like more information about how you can get involved, please contact the resident involvement team by calling 020 8709 4381 or email: involvement@gatewayhousing.org.uk.

Another STEP Success

Nadia Davila

Lotto After nine years of being unemployed, Nadia has found part-time work at the Office and General Environment Services. The STEP programme has benefited Nadia so much that she has decided to continue with the programme until she finds a position in retail or customer service.

Nadia said: “I have really enjoyed the STEP sessions and have taken so much from it. I feel more confident in myself and have found a part-time job! I would recommend this course to anyone who would like help and support with finding work.”